Help & Support Centre > eJay Tour

eJay.com.au is an online auction and sales venue where almost anyone can bid, buy or sell anything, anytime, anywhere. eJay.com.au is also the home of Caulfield Auction Centre, an auction house near Melbourne where you can bid and sell your items.

You can also maintain your own customised online store on eJay.com.au. You can run your own home business selling small goods, or you can setup an online store to supplement your existing business. With hundreds of people visiting eJay.com.au every day, you'll be sure to find the right buyer for your goods.

• Your 100% Australian Online Auction site
  

  eJay is developed and hosted locally in Australia, which means eJay is backed and supported by established Australian businesses. Unlike other auction sites which use commonly available, pre-made auction software (often sourced from the USA), eJay is powered by our unique Australian-made UniAuctions web auction engine, built from the ground up. Caulfield Auction Centre brings over 10 years of auction experience to eJay.

• It's Free
  

  eJay's basic selling features are free for anyone to use. You only pay to promote your items. Make the switch to us - you'll save on selling costs, even hundreds of dollars if you're a high-volume seller. See our Fee structure for further information, and see below for a comparision with the leading auction sites.

• Real people to help you with your technical support queries
  Whether by email or telephone, you'll always have access to real people to help you. We can be contacted using the phone number listed on our Help & Support page, or you can submit an online support ticket.

eJay is Australia's cheapest Online Auction site. There are absolutely no fees to register, no fees to bid or buy and no fees are charged when you list your items online. Plus, you will not be charged any fees if your items remain unsold (using the online auction/InstantBuy system). You only pay when you want to promote your items!

Fee Comparision (for sellers)
See for yourself how our pricing compares to other auction sites.

Fee Type	eJay	Ebay	Auction Site 2	Auction Site 3
Listing an item, Auction ($0.99 start price)	FREE	From $0.30	From $0.10	Free
Listing an item, Fixed-Price ($50 sale price)	FREE	$1.50	$1.50	Free
Bold listings	$0.20	$2.00	$2.00	$0.95
Highlighted listings	$0.50	$3.00	$1.00	$1.95
Front Page Featured	$2.00	$49.95	$5.00	$4.95
Commission	None (Free!)	5.25%	Nil	$0.10 (min) or $3 + 2.5%
Online Store Fees	FREE (Self-maintained)	From $14.95 / month	FREE	$5.00 / month

Pre-paid top-up accounts
eJay sellers have their own pre-paid account, which means no nasty surprise bills. You set your own budget. Other online auction companies prosecute sellers who build up debt, leaving a black mark against the seller's credit rating. Don't be one of them!

Refer a friend and get $10 credited to your account!

eJay is operated jointly by Caulfield Auction Centre and Corporate Electronic Commerce Pty Ltd.

• If you are new customer - You can register for your free user account to become a member. Members can bid, buy or sell items online. For full access to all our member privileges, you will need to have your user account verified.
  To bid or sell at Caulfield Auction Centre (traditional auctions), you will also need to obtain a bidding number or open a vendor account.
• If you are an existing customer of Caulfield Auction Centre (both buyers and vendors) - You only need to register on eJay if you want to use our online auction service. Your eJay user account can become verified if you supply your Caulfield Auction Centre Bidding/Vendor number. Read more about account verification.